Simple and Powerful Email for Small Businesses
Frequently Asked Questions
How does buying corporate email benefit me?
Unlike free email solutions, you can give your business a more professional image with Business Email by getting an email address that is branded with your company’s domain name (e.g. Sales@mybrand.com ) . In addition, you will also benefit from our advanced email technology that gives you the lowest latency in the industry-and the best uptime, scalability and reliability. An email service that uses the cloud also means no IT, hardware, software, bandwidth or personnel costs. And the best part is that you can add email accounts as your computer grows.
Which clients and email protocols are supported?
You can send and receive emails using any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc. We also have a guide on how you can set up different email clients to send/receive email messages. The company’s email product supports POP, IMAP and MAPI protocols.
How do I use my Webmail interface?
To access your webmail interface, you can use the white label URL: http://webmail.elnombrededominioperfecto.com. Once on the login page, you need to log in with your email address and corresponding password.
With which mobile phones can I access my mail?
What is the space provided by email account?
Each email account comes with 5 GB of dedicated email space.
Which ports should I use to use email Hosting?
Typically, the port used for the Outgoing Server / SMTP is 25. However, in some cases your ISP may be blocking the use of port 25 for the SMTP service. To avoid this, you can use an alternative port 587 for sending mails.
Can I create mailing lists?
Yes, you can create mailing lists and add/delete users, select a moderator, restrict people to join a list or even prohibit users from a list. More information about this can be found in our knowledge base
What is your spam policy?
We take a zero tolerance stance against sending unsolicited email, excessive email, and spam. “Safe lists”, buy lists, and selling lists will be treated as spam. Any user who sends spam will have their account deleted with or without notice. In case you want to send advertising campaigns, you can consult in Mailpanda.co
Can I use autoresponders?
Yes, you can. An auto-responder is a program that uses the configuration of your email address, and sends an automatic, preset response to an email as soon as it is received at this email address. You can find more information about setting up an auto-responder from our knowledge base.