Business Mail + Drive
Frequently Asked Questions
How do I benefit from purchasing a business email plan?
By purchasing our business email package, you can take advantage of our advanced email technology, to give you the lowest latency and the best uptime in the industry, scalability and reliability. An email service that has a cloud server also means no hardware, software, bandwidth or personnel cost, and a simple payment model as your business grows.
What typical features does a business email provide that personal email does not?
Business email supports a number of features that are not available in a personal email. Shared calendars, global contacts, shared document management, shared task management, synchronization for mobile devices, MS Outlook and Mac OS.
Which Client Mail and Protocols are supported?
You can send and receive emails using any email account, such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc. We also have a guide on how you can set up different email accounts to send/receive emails. The company’s email product supports POP, IMAP and MAPI protocols.
How do I use my Webmail interface?
To access your webmail interface, you can type the following URL: http://webmail.elnombrededominioperfecto.com. Once on the login page, you must login with your email address and password.
From which mobile phones can I access my mail?
Your email can be accessed using any Smartphone or Tablet. Our webmail is compatible with all major operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry.
What is the space provided by email account?
Each email account comes with 25 GB of dedicated email space and 5 GB of dedicated file storage space. Therefore, each email account will have 30 GB of storage.
What ports do I need to use for Email Hosting?
Generally, the port used by the outgoing mail server / SMTP service is 25. However, there could be a situation where your ISP is blocking the use of port 25 for SMTP service. To avoid this, you can use an alternative port 587 for sending mails.
Can I create mailing lists?
Yes, you can create mailing lists and add/delete users, select a moderator, restrict people from joining a list or even block users from a list. More information about this can be found in our knowledge base.
What is your SPAM policy?
We take a zero-tolerance stance against unsolicited email, bulk email, and spam. Safe lists”, shopping lists, and selling lists will be treated as spam. Any user who sends a Spam email will have their account terminated with or without notice. In cases you want to send Email Marketing campaigns or newsletters you can see in Mailpanda.com
Can I use autoresponders?
Yes, you can. An autoresponder is a program that, when your email is set up, sends a default autoresponder to an email as soon as the email is received. To set up an automatic reply, see the following article in our knowledge base.